Quality is the most important aspect for accurate and reliable laboratory analyses. Our quality policy, quality management system and GMP regulations are outlined in the lower part of this page.
For questions to our quality policy, please contact our QM Manager Mrs. Daniela Krzeslack at +49-721-6084-4627 or krzeslack@nadicom.com.
Quality policy
Our staff and management strive to meet the GMP regulations of EU guideline 2003/94/EG and on this basis guarantee high value analyses serving the quality expectations of our clients.
The intention of our quality management system is to achieve that the analytical possibilities of our test laboratory are continually optimized and that the high efficiency level will be maintained.
The complete staff is indebted to comply with the principles of the quality management system and to translate the QM documentation.
Through national and international networking with other laboratories, research institutes and industry a broad basis is provided for the comparability and reproducibility of results. Our efforts to continually improve the quality of the laboratory analyses in every department set our decisions and form the basis for a trustful collaboration with our clients.
To achieve maximal motivation of our staff, we attach great importance to a human design of workplaces and a pleasant working atmosphere. Hence many employees have been with the company for a long time.
Through continuous internal and external trainings the qualification of our staff is maintained at a high level.
Quality management
The quality management system serves to continually maintain and advance our high quality standards. For that, the most various features are bindingly regulated for all staff members through the quality management handbook and constitutively through SOPs.
Our methods are continually audited through extensive measures of internal and external audits.
The used methods and apparatus are measured against the current level of knowledge in science. We strive to evaluate and validate new methods at an early stage to then incorporate them in our routine analytics.
Customer satisfaction is our concern; it forms our working basis and motivation. To this end, all incoming claims and reclamations are handled and evaluated according to a defined procedure.
We believe that only through continuous quality improvements together with our clients a permanent basis can be created for qualified analytics.
GMP
nadicom has received the GMP certification of the Regional Commission Tübingen (Germay) in July 2008.
"Good Manufacturing Practice" is a body of internationally accepted regulations set forth by EU and US drug agencies. The certification issues that the company is accepted as pharmaceutical testing laboratory for specific microbiological analyses according to state-of-the-art standards (EU guidelines for pharmaceuticals 2003/94/EG and 1991/412/EWG). The methods comprise the identification and differentiation of bacteria and fungi.
This certification takes the strict GMP regulations, highly applied at nadicom, into account. Thus, high-quality analyses and results have been and will be guaranteed for our clients in the future.
Besides the GMP certificate, we regularly conduct self inspections and participate at inter-laboratory competitions of the German health authorities. Certificates can be provided on request at info@nadicom.com.